Document Type : Original Article
Author
PhD Student, Department of Educational Management, Sari Branch, Islamic Azad University, Sari, Iran.
10.61838/kman.ijecs.4.1.6
Abstract
Human resource policies, by promoting the values of creativity, cooperation, independence and ambition among employees, create and sustain a suitable infrastructure for the development of new products, technologies, and organizational procedures. The research components in the second phase of the case were investigated. The process of conducting research in the way of data theory processing of the foundation consists of: research questions, note taking and data collection, analysis, theoretical sampling and theoretical saturation, writing and compiling theory and comparing texts. The analysis process starts with open coding and ideally it will end with selective coding. In order to collect the primary components, 50 domestic and foreign articles and book titles were studied with this number of samples. Received a comment After coding and categorizing the components (by 20 experts) using the Kendall coefficient, the reliability of the components was estimated at 88%. In the quantitative phase, the research environment included the teachers of Chaharmahal and Bakhtiari provinces and there were 1400 people in the year 2017-2017. Using simple random sampling method, 296 people were estimated as the sample size. In quantitative data analysis including frequency distribution tables and graphs, factor analysis method and covariance based structural equation modeling approach were used in the inferential part. The results showed that the dimensions and components can be classified into 5 main dimensions and 50 components. According to the main loads, the research model has good validity.
Keywords
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Bloom, N., Lemos, R., Sadun, R., Scur, D., Van Reenen, J., 2014. The New EmpiricalEconomics of Management. NBER Working Paper Series, No, p. 2014, 20102.
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Chatterjee, S., Ghosh, S. K., & Chaudhuri, R. (2020). Knowledge management in improving business process: An interpretative framework for successful implementation of AI–CRM–KM system in organizations. Business Process Management Journal, 26(6), 1261–1281
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Ebrahimi, Khairullah and Sobhan Allahi, Mohammad Ali, (2014), investigation of the relationship between quality management system and employee productivity (case study of Karaj Municipal Fire Department and Safety Services), 2nd International Conference on Management and Industrial Engineering,
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Gharib Nawaz, Maryam (1400) The effect of using human resource management policies on the implementation of marketing strategy (case study: chain stores in Tehran). Andishmand Institute of Higher Education - Lahijan, Department of Human Sciences
Hitka, M., Kuchar_cíkov_a, A., _Starcho_n, P., Bal_a_zov_a, _Z., Luk_a_c, M., & Stacho, Z. (2019).Knowledge and human capital as sustainable competitive advantage in humanresource management. Sustainability, 11(18), 4985
Hosseinpour, Davoud, Karimi, Fatemeh, (2012) Investigating the effect of information and communication technology (ICT) on labor productivity in the factories of Central Province. Financial Economics, 6(19), 111-134.
Hosseinpour, Davoud, Karimi, Fatemeh, (2012) Investigating the effect of information and communication technology (ICT) on labor productivity in the factories of Central Province. Financial Economics, 6(19), 111-134.
Kafouros, M., Aliyev, M., Krammer, S.M., 2021. Do firms profit from patent litigation?The contingent roles of diversification and intangible assets. Res. Pol. 50 (6),
Karim, J., Somers, T. M., & Bhattacherjee, A. (2007). The impact of ERP implementation on business process outcomes: A factor-based study. Journal of Management Information Systems, 24(1), 101–134.
Kashani Nejad, Parisa, Haqsheesh Kashani, Farideh. (2015). Investigating the impact of information technology capabilities on organizational performance with the mediating role of organizational agility in Tejarat Bank branches in the southwest region of Tehran. Modern Management Engineering Quarterly, 5(1, 2), 1-16.
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Makadok, R. (2001). Toward a synthesis of the resource-based and dynamic-capability views of rent creation. Strategic Management Journal, 22(5), 387–401.
Malik, A. (2019). Creating competitive advantage through source basic capital strategic humanity in the industrial age 4.0. International Research Journal ofAdvanced Engineering and Science, 4(1), 209e215.
Mikalef, P., Krogstie, J., Pappas, I. O., & Pavlou, P. (2020). Exploring the relationship between big data analytics capability and competitive performance: The mediating roles of dynamic and operational capabilities. Information & Management, 57(2), Article 103169.
Mir Ali, S. T. (2022) The model of human resources development in Iran's government organizations with the approach of modern public services (Study case: Ministry of Energy) Publication: Farda Management
Sears, G.J., Baba, V.V., 2011. Toward a multistage, multilevel theory of innovation. Can.J. Admin. Sci. 28 (4), 357–372.
Shalley, C.E., Zhou, J., Oldham, G.R., 2004. The effects of personal and contextualcharacteristics on creativity: where should we go from here? J. Manag. 30 (6),
Sharifi Rad, Hossein Ali (1401) The aim of the study is to investigate the impact of knowledge-based leadership and human resource development on sustainable competitive advantage with the mediation of organizational innovation. Payam Noor University of Yazd Province, Payam Noor Yazd Center
Shipton, H., Fay, D., West, M., Patterson, M., Birdi, K., 2005. Managing people to promote innovation. Creativ. Innovat. Manag. 14 (2), 118–128.
Shipton, H., West, M.A., Dawson, J., Birdi, K., Patterson, M., 2006. HRM as a predictor of innovation. Hum. Resour. Manag. J. 16 (1), 3–27.
Shujaat Souq, Sahar (1401) Investigating the impact of perception of organizational policy and human resource management measures on knowledge concealment by explaining the mediator role of competitive work environment (Study: Wali Asr University). Valiasr University (AJ) Rafsanjan, Faculty of Administrative Sciences and Economics
Suoniemi, S., Terho, H., Zablah, A., Olkkonen, R., & Straub, D. W. (2021). The impact of firm-level and project-level it capabilities on CRM system quality and organizational productivity. Journal of Business Research, 127, 108-122.
Trainor, K. J., Andzulis, J. M., Rapp, A., & Agnihotri, R. (2014). Social media technology usage and customer relationship performance: A capabilities-based examination of social CRM. Journal of Business Research, 67(6), 1201–1208.
Wisanut Banmairuroy*, Taweesak Kritjaroen, Winai Homsombat (2021). The effect of knowledge-oriented leadership and human resource development on sustainable competitive advantage through organizational innovation's component factors: Evidence from Thailand ’s new S- curve industries. Graduate School of Management and Innovation, King Mongkut's University of Technology Thonburi, Thailand
Ali, M., & Miller, L. (2017). ERP system implementation in large enterprises–a systematic literature review. Journal of Enterprise Information Management, 30(4), 666–692.
Ashrafi, R., & Mueller, J. (2015). Delineating IT resources and capabilities to obtain competitive advantage and improve firm performance. Information Systems Management, 32(1), 15–38.
Barki, H., Rivard, S., & Talbot, J. (2001). An integrative contingency model of software project risk management. Journal of Management Information Systems, 17(4), 37–69.
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120.
Barros, H.M., Lazzarini, S.G., 2012. Do Organizational Incentives Spur Innovation? BAR,Rio de Janeiro, vol. 9, pp. 308–328. No. 3, Art. 4.
Bharadwaj, A. S. (2000). A resource-based perspective on information technology capability and firm performance: An empirical investigation. MIS Quarterly, 24(1), 169–196.
Bhatt, G. D., & Grover, V. (2005). Types of information technology capabilities and their role in competitive advantage: An empirical study. Journal of Management Information Systems, 22(2), 253–277.
Bloom, N., Lemos, R., Sadun, R., Scur, D., Van Reenen, J., 2014. The New EmpiricalEconomics of Management. NBER Working Paper Series, No, p. 2014, 20102.
Bloom, N., Sadun, R., Van Reenen, J., 2010. Does product market competition lead firmsto decentralize? Am. Econ. Rev.: Papers & Proceedings 100 (May 2010), 434–438.
Bloom, N., Van Reenen, J., 2011. Human resource management and productivity. In:Handbook of Labour Economics, vol. 4. Part B, pp. 1697–1767, 2011.
Chatterjee, S., Ghosh, S. K., & Chaudhuri, R. (2020). Knowledge management in improving business process: An interpretative framework for successful implementation of AI–CRM–KM system in organizations. Business Process Management Journal, 26(6), 1261–1281
Chen, I. J., & Popovich, K. (2003). Understanding customer relationship management (CRM). Business Process Management Journal, 9(5), 672–688.
Cohen, W.M., Levinthal, D.A., 1990. Absorptive capacity: a new perspective on learningand innovation. Adm. Sci. Q. 35 (1), 128–152. Special Issue: Technology,Organizations, and Innovation (Mar., 1990).
Cohen, W.M., Levinthal, D.A., 1990. Absorptive capacity: a new perspective on learningand innovation. Adm. Sci. Q. 35 (1), 128–152. Special Issue: Technology,Organizations, and Innovation (Mar., 1990).
Ebrahimi, Khairullah and Sobhan Allahi, Mohammad Ali, (2014), investigation of the relationship between quality management system and employee productivity (case study of Karaj Municipal Fire Department and Safety Services), 2nd International Conference on Management and Industrial Engineering,
Engel, K., Dirlea, V., Dyer, S., Graff, J., 2015. How to build the permanently innovative company: five tested sets of management practices. Strat. Leader. 43 (1), 3–10.
Gharib Nawaz, Maryam (1400) The effect of using human resource management policies on the implementation of marketing strategy (case study: chain stores in Tehran). Andishmand Institute of Higher Education - Lahijan, Department of Human Sciences
Hitka, M., Kuchar_cíkov_a, A., _Starcho_n, P., Bal_a_zov_a, _Z., Luk_a_c, M., & Stacho, Z. (2019).Knowledge and human capital as sustainable competitive advantage in humanresource management. Sustainability, 11(18), 4985
Hosseinpour, Davoud, Karimi, Fatemeh, (2012) Investigating the effect of information and communication technology (ICT) on labor productivity in the factories of Central Province. Financial Economics, 6(19), 111-134.
Hosseinpour, Davoud, Karimi, Fatemeh, (2012) Investigating the effect of information and communication technology (ICT) on labor productivity in the factories of Central Province. Financial Economics, 6(19), 111-134.
Kafouros, M., Aliyev, M., Krammer, S.M., 2021. Do firms profit from patent litigation?The contingent roles of diversification and intangible assets. Res. Pol. 50 (6),
Karim, J., Somers, T. M., & Bhattacherjee, A. (2007). The impact of ERP implementation on business process outcomes: A factor-based study. Journal of Management Information Systems, 24(1), 101–134.
Kashani Nejad, Parisa, Haqsheesh Kashani, Farideh. (2015). Investigating the impact of information technology capabilities on organizational performance with the mediating role of organizational agility in Tejarat Bank branches in the southwest region of Tehran. Modern Management Engineering Quarterly, 5(1, 2), 1-16.
Khorraminia, M., Lesani, Z., Ghasvari, M., Rajabion, L., Darbandi, M., & Hassani, A. (2019). A model for assessing the impact of cloud computing on the success of customer relationship management systems (case study: Agricultural companies). Digital Policy, Regulation and Governance., 21(5), 461–475
Makadok, R. (2001). Toward a synthesis of the resource-based and dynamic-capability views of rent creation. Strategic Management Journal, 22(5), 387–401.
Malik, A. (2019). Creating competitive advantage through source basic capital strategic humanity in the industrial age 4.0. International Research Journal ofAdvanced Engineering and Science, 4(1), 209e215.
Mikalef, P., Krogstie, J., Pappas, I. O., & Pavlou, P. (2020). Exploring the relationship between big data analytics capability and competitive performance: The mediating roles of dynamic and operational capabilities. Information & Management, 57(2), Article 103169.
Mir Ali, S. T. (2022) The model of human resources development in Iran's government organizations with the approach of modern public services (Study case: Ministry of Energy) Publication: Farda Management
Sears, G.J., Baba, V.V., 2011. Toward a multistage, multilevel theory of innovation. Can.J. Admin. Sci. 28 (4), 357–372.
Shalley, C.E., Zhou, J., Oldham, G.R., 2004. The effects of personal and contextualcharacteristics on creativity: where should we go from here? J. Manag. 30 (6),
Sharifi Rad, Hossein Ali (1401) The aim of the study is to investigate the impact of knowledge-based leadership and human resource development on sustainable competitive advantage with the mediation of organizational innovation. Payam Noor University of Yazd Province, Payam Noor Yazd Center
Shipton, H., Fay, D., West, M., Patterson, M., Birdi, K., 2005. Managing people to promote innovation. Creativ. Innovat. Manag. 14 (2), 118–128.
Shipton, H., West, M.A., Dawson, J., Birdi, K., Patterson, M., 2006. HRM as a predictor of innovation. Hum. Resour. Manag. J. 16 (1), 3–27.
Shujaat Souq, Sahar (1401) Investigating the impact of perception of organizational policy and human resource management measures on knowledge concealment by explaining the mediator role of competitive work environment (Study: Wali Asr University). Valiasr University (AJ) Rafsanjan, Faculty of Administrative Sciences and Economics
Suoniemi, S., Terho, H., Zablah, A., Olkkonen, R., & Straub, D. W. (2021). The impact of firm-level and project-level it capabilities on CRM system quality and organizational productivity. Journal of Business Research, 127, 108-122.
Trainor, K. J., Andzulis, J. M., Rapp, A., & Agnihotri, R. (2014). Social media technology usage and customer relationship performance: A capabilities-based examination of social CRM. Journal of Business Research, 67(6), 1201–1208.
Wisanut Banmairuroy*, Taweesak Kritjaroen, Winai Homsombat (2021). The effect of knowledge-oriented leadership and human resource development on sustainable competitive advantage through organizational innovation's component factors: Evidence from Thailand ’s new S- curve industries. Graduate School of Management and Innovation, King Mongkut's University of Technology Thonburi, Thailand
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